If you are having a hard time having the TL1000 instrument on your Mac, It might not be the instrument.

Always ensure you are using a proper cable ( non OTG cable) 

FYI Triplogik USB cables are standard cables and are identified with a white TripLogik tag OR the USB cable will be blue

Please consult the link below for instruction on how to resolve USB ports problem on Mac OS computers

Provided by osxdaily.com

Mac USB Ports Stopped Working? It’s Likely Easy to Fix