Errors and technical issues

Not turning ON when connected to a PC, device not recognized
WINDOWS 10  Section Windows 10 contains a widely documented "bug" about USB3 ports not always detecting the devices  which are connected to i...
Sat, 13 Nov, 2021 at 10:03 AM
Problem solving guide (trouble shooting)
To help you solve the most common problems, we have developed this troubleshooting guide. This includes the definition of the component and types of conn...
Sun, 15 May, 2022 at 7:33 PM
Its bleeped at me what does that mean?
There are a number of occasions when the logger may issue a bleep: Reminding it is working and reminding you to select the trip type. You are moving ...
Tue, 26 May, 2020 at 7:30 PM
TL1000 Diagnostic
How to diagnose my TL1000 You must first determine the nature of the problem whether it is the instrument, the power cable , the 12 Volts source os the ...
Fri, 12 Nov, 2021 at 1:25 PM
No data since after Feb 2019 ( missing data, not recording)
WARNING If you serial number is under TL10000100001299, or if your instrument SN starts by TL100002, your instrument is not compatible to the new upgraded ...
Sun, 3 Jan, 2021 at 9:05 PM
No Trips at all ! or not showing all trips...
If you did a sync and no trips are shown Start by double checking the filter selection Select the user and the instrument Deselect the dates to show all da...
Fri, 19 Jul, 2019 at 3:28 PM
Not receiving Manager 2.0 login password
Please ensure the email you used exit  Check your server is not down Please verify your server is not blocking our emails of sending it in spam. Email w...
Mon, 13 Jul, 2020 at 3:51 PM
Location of the program and data files
Important thing for your IT to know about The application is installed in C:\Users\USERNAME\AppData\Roaming\TripLogik\TripLogik2.1    The database file is...
Sun, 22 Nov, 2020 at 11:36 AM
Does not turn on in the car
Check internal parameter of the instrument  Connect the instrument on the PC and check it's parameters Link here to  How to check instrument parame...
Wed, 17 Nov, 2021 at 8:06 PM
Reinstall, Clear database, Re Register
Fresh Restart  What this is used for If you installed the Manager using the wrong email account If you are having difficulties with the Manager Databas...
Mon, 3 Jan, 2022 at 10:17 AM